SME Program

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The role of Subject Matter Expert (SME) is critical to the success of client projects, and the overall SansWrite X product. Our SME Program is designed to identify individuals with domain expertise in target industries, train them on the features and capabilities of SansWrite X, and utilize their expertise to fill knowledge gaps on client projects.

To better understand the SME role, it is important to understand the knowledge gap. The knowledge gap is common on all types of projects, and is most evident when starting a project with a new client. Client representatives have in-depth knowledge of their job functions, but limited understanding of the SansWrite X application. SansWrite staff have in-depth knowledge of the SansWrite X application, but limited understanding of client job functions. In addition, the client representatives and SansWrite staff often have their own industry terminology which can make even the most well-intended communication challenging.

SMEs are freelance workers who use their domain expertise, and understanding of SansWrite to bridge knowledge gaps by collaborating with the collective project team and facilitating communication. They help identify opportunities for process improvement, provide domain knowledge and project support, and author well written and descriptive standardized deficiencies.

Qualities

The qualities that will lead to success.

Active in trade or professional associations
Frequently attend seminars and continuing education conferences
Flexible work schedule which allows for participation in conference calls
Ability to work independently and as part of a project team
Solid time management skills with a track record for meeting deadlines
Well organized and disciplined to follow through on tasks
Experience with gathering requirements and eliciting feedback
Working knowledge of word processing and spreadsheet applications
Excellent verbal and written communication skills

Compensation

Opportunity Identfication

SMEs earn 15% of the overall project fee for bringing in a new client and providing sales support. The average range of compensation is $3,000 to $15,000.

Project Support

SMEs earn 10% of the overall project fee for providing project support. The average range of compensation per project is $2,500 to $7,000.

Content Creation

SMEs earn 60% of the content creation portion of the project fee. The average range of compensation per project is $1,800 to $9,000.

Becoming a SME

Complete the on-line SME Application (approximately 15-minutes).
Initial phone screening to determine candidate's areas of interest and potential for becoming a SME (approximately 15-minutes).
Attend an on-line demo of SansWrite X to better understand the product, and the SME role (approximately 60-minutes).
Interview via MS-Teams to determine if candiate is a fit for the SME program (approximately 30-minutes).
Selected candiates will go through the onboarding process, and complete SansWrite X and SME training (approximately 4-hours).
Participate in the apprenticeship program by working with an experienced SME (3-projects with compensation).
Begin receiving assigments, and participating on project teams.